Frequently Asked Questions
Everything you need to know about your next favorite swimsuit.
How do I find my perfect fit?
We recommend consulting our comprehensive Size Guide available on each product page. Our designs often feature Italian textured fabrics with high elasticity, but if you are between sizes, we generally suggest sizing up for the most comfortable fit.
What is your return policy?
We offer returns for store credit or exchange within 14 days of delivery. All items must be in original condition, unworn, unwashed, and with all hygiene liners and tags intact.
How should I care for my Fella Swim pieces?
To ensure the longevity of your swimwear, hand wash in cold water with a mild detergent after every use. Avoid rough surfaces, do not tumble dry, and always dry in the shade to prevent color fading.
Do you offer international shipping?
Yes, we ship worldwide via DHL Express. Shipping costs and delivery timeframes are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties and taxes.
Can I change or cancel my order once it is placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our customer service team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna in select regions.